I have been trying to book flights to Europe with my Voyager miles for Aug/Sept this year for the last 2 weeks. I was told today that not one Star Alliance airline had a ticket available from 27 Aug to mid September!!! I was told in Dec 2013 when I first tried to book that the Voyager ticket sales ...
On holiday on 3 jan 2014 with flight no SA190, seat 61 e, have not been able to load my traveling miles. Please check whats app. Have also been to desk after journey as they made copies and whats next? Posted into a box. And than? ...
I have been attempting to change a flight date since yesterday morning. Have spoken to now 9 different call center agents, they either put me on hold until I have to hang up & phone back to repeat my request from the beginning, or make as if they are capturing a query which gets submitted to ...
I booked a ticket from cape town to port elizabeth on the 22 december 2013, upon checking in, i was told the flight is full and there has been over booking. i was then told to see the flight controller who would perhaps see what could be done. when i approached the flight controller he told me he ...
My wife and I were very negatively surprised just before Christmas when we were departing from ORT for Windhoek. We were told that one piece of luggage may not exceed 23 kg. Our luggage, a single suitcase for the entire family was 32kg. So we had to pay R 250 in order to be able to proceed with the ...
Hi SAA, this morning I phoned your lost baggage number as I have done every morning for nearly 3 weeks and was very disappointed to: 1. Be put on hold mid enquiry and then be cut off 2. HUNG UP ON by the second person I spoke to and 3. STILL not have any idea when my bag will arrive from Sao Paulo. ...