I've been a client of RCS for years and always make my payments a week or two early. This month my payment was paid on 26 Nov for December and after 3 calls to the call centre and after an email with my proof of payment and a follow up call confirming my reference was swopped around on Absa ...
On 30 October 2013 I made a payment of R10 601.34 to my RCS account to pay the account in full and to close the account. After 7 emails and 5 phone calls they still have not allocate my payment to my account after I have send them the proof of payment. They now have lost my deposit of R10 601.34. ...
I paid up my RCS account last week Thursday 05th December 2013. I emailed proof of payment through to [Email Removed] as I was instructed to do when I phoned to get my outstanding balance? I have requested my paid up letter and nothing, not even a peep of a reply back?? I then emailed again ...
I sent an email - 03 Dec and Mandla opened it same day (Read Recipient option); then I waited for the response which was supposed to take 48hrs turnaround time but nothing happened. On Thursday 05 Dec l phoned Mandla guy and he re-assured me that my query will be attended ASAP and nothing happened ...
I requested my settlement letter, which in itself took ages to get, and paid the amount immediately. I confirmed that the amount was paid was received. And my account was closed. a few days ago, a letter arrived stating that I still owe money on the account. I contacted the call centre and talked ...
I got three accounts at rcs TEKKIE TOWN, QUEENSPARK, NWJ RCS MY DEBIT ORDER WENT OFF ON THE 2ND DECEMBER 2013 IT STILL DID NOT REFLECT MY ACCOUNTS AND THE MONEY WAS DEBITED MY ACCOUNT AND NOW RCS IS WANTING MORE MONEY ITS CALLED ME JUST FIX MY ACCOUNTS I WENT TO FOSCHINI THEY TOLD ME I GOT CREDIT I ...