Good day. Please assist me. I'm a RCS customer. On the 18/03/2013 and 25/03/2013, I made queries iro unauthorized purchases on my account. Documents were submitted, a 21 day turnaround was given. After numerous calls I received 2 letters in 06/2013 10/2013, indicating that I'm not liable for these ...
I applied for a loan through RCS in the beginning of 2013 and was told I qualified for R40000 which I then took. The next day I was called back and offered an additional R30000 as they apparently calculated incorrectly. I declined the offer at the time as I was ok with the initial amount. Yesterday ...
Hi About a month ago my Game and RCS card was blocked. I proceeded to contact the call centre: 0861 729 727 only to find out that I've been checking my balances on a different mobile number to what was saved on the system. I've always used the same number so I couldn't' understand... Anyway I then ...
I HAVE SUBMITTED ALL MY PROOF OF PAYMENTS TO [Email Removed] AND THAT SHOULD DIMINISH THE ARREARS AMOUNT THAT IS DUE TO THE FACT THAT YOU PEOPLE DID NOT ALLOCATE MY PAYMENTS PROPERLY! I EXPECT THIS ISSUE TO BE RESOLVED IMMEDIATELY OR I WILL BE TAKING THIS UP WITH THE CONSUMER BOARD OF COUNCIL! ...
On Sunday the 22nd December 2013, I made an in store payment of R1700 into my Game store card. Monday the 23rd, a debit order of R3492.77, went off my bank account to RCS for the payment of my card. Since the 24th December, i have been trying to get a refund to no avail. I have spoken to no fewer ...
Firstly: I own an RCS card/account which is always paid the correct amount on time every month. On the 19th of December enquire via the cellphone service how much needs to be paid for the month of December - only to receive a message stating "your available credit is currently R0 as your card ...