On the 09/01/14 I was paying for some goods using my RCS card.when a call centre agent phoned me on my number which is linked to my card.he asked me if I was using my card I said yes I'm in shop rite so he needed to confirm my id number, gave that to him then he was asking so many other security ...
I CHECKED MY STATEMENT TODAY TO DISCOVER THAT RCS DOUBLE BILLED ME AND THIS IS UNACCEPTABLE. I MADE A PAYMENT INTO MY RCS ACCOUNT VIA THE STORE IN DECEMBER AND YET THEY BILLED ME VIA DEBIT ORDER AS WELL. PLEASE RECTIFY THIS AND REIMBURSE MY R1000 STORE PAYMENT. THIS IS TOTALLY UNACCEPTABLE. ...
I requested a settlement letter from RCS (Game) through the call centre to close my account. I received the letter and amount and payment was made within 5 working day period as stipulated on the settlement letter. After the period granted for EFT payments to reflect on the account I contacted the ...
I have had an RCS account for more than 10 years. The account went into arrears at the beginning of 2013. I was paying the normal instalment that was requested, but I could not clear the arrear amount. However, I settled the account at the end of October 2013. But I still get accounts, and phone ...
On the 3rd of January RCS deducted my instalment. Now it does not show on their side. Now my credit is in an minus this is unacceptable. I have sent email to them all they saying is they have not received my payment. I have my account more then a year almost now I have this problem. My brother have ...
This is not the first time that I needed to call to have the "collections letter fee" removed!!! My payments was paid on time but then they still add the extra fee! Yes it is just R20.00 but R20.00 every time can be a lot of money!!! And how many people do they do this with!!! Yes I ...