After a highly frustrating experience at the Umhlanga Ridge Protea hotel. I have contacted the manager and explained the difficulty experienced during my 2 night mid week stay. Which seemed to be justified by the hotel as they were 'EXTREMELY BUSY'. Interestingly though as I have contacted the ...
I think they are ripping people off by selling non-existant service. i also have a prokard i was advise by the agent on the other side to book online to be able to confirm my stay. i did that, out of courtesy i called the hotel to confrim that they have recieved my booking, i was told that i cannot ...
I would like to commend one of your excellent and attentive staff members he is such a gem and his hospitality at all times when I and my people even my colleagues visit your space at any given time its either in the mornings for breakfast or evenings his service is consistent. We visit ya'll quite ...
We are terribly disappointed in the standard of the Protea Hotel Kerridene, Illovo for the following reasons: It dates 30 years back The carpets are old and jiggy The bath still has a plastic curtain shower The images on the internet is misleading - looks like it is on the beach. In fact a railway ...
1. I renewed my prokard online this year and yet was still debited even though I told the lady I had already renewed. To make matters worse she debited for silver and not gold yet nothing has been credited to my account. I am yet to recieve my new card months down the line. 2.On the weekend of the ...
I am terribly disappointed in the service an attitude of Protea hotel Marine Port Elizabeth. The Hotel dos'nt follow the Prokard perks clearly stipulated & initially refused to give me a room upgrade, I then presented them with proof & they grudgingly did an upgrade. I then tried to speak ...