We enjoyed our stay at the Protea Hotel Nelspruit very much. Initially we booked for the "Innibos" festival but we couldn't make it due to a family emergency. We then moved our booking (which we already paid for) a few weeks on. We received great service while we stayed there and while ...
We stayed there for my cousins wedding - It took forever to check in, my mother had to beg for my grandmother's gift drop to arrive, we were promised special rates, but not given them, and After my father paid for both mine and his room, my credit card was charged the full amount after being ...
I paid an amount due to the hotel with a credit card. The hotel staff records all credit card detail and imprints the card placing their clients at risk of by trying to safeguard themselves. Safeguarding is not a problem but becomes so if at the cost of a client. Even more suspicious is that the ...
It is impossible to redeem any of the vouchers that are offered to you. I attempted to book at Fire & Ice CT before logging in and got a rate of R899 per night for specified date. When trying to redeem my "stay 1 night get 1 night free" voucher the rate became R1481 per night - this ...
I went to book for a protea hotel over this coming long weekend and was advised that I am unable to use any of my vouchers or Redeem my Prokard Points. When I took the contract of Prokard, I was Informed that I can use this function at any time. This is totally unacceptable and I will be Renewing ...
Everyone raves about this hotel's Milkshake Bar. The hotel is stunningly decorated!! I couldn't even distinguish the Milkshake Bar from the normal Bar. I had the pumpkin, marshmallow, caramel milkshake. Well. It was just 'blah'. Not sweet enough, not 'wow' enough at all! My friend had a ...