Good Day, I have lodged numerous complaints with regards to Planet fitness, who still continue to bill me even after my 3 year contract has expired. Furthermore i went to the gym numerous time during 2009 and 2010 to get the contract cancelled because i was unemployed at the time, yet Planet ...
Totally pathetic service every month since i opened my account they have debited the account on the incorrect day. The order is supposed to come off on the 1st of the month it has come off on the 23, 27th every date but the 1st. This month they double debited me. So when i phone to complain and try ...
After nearly two years of signing up I STILL didn't revieve my bag, personal trainer session ect as promised. That's only the start. As I requested my black tag to be cancelled Benoni cancelled both my memberships... When I asked to only reactivate my initial membership both were activated and, ...
I took out a new contract at Planet Fitness last month with Michael (Aurora branch). I paid the contract in full on the same day. At the end of May I have been debited R3850 off my bank account with the reference Planet Fitness Gym Fee. I went to see my banker, and they have done the reversal, but ...
We (my husband, the kids and I) bought a two years planet fitness national membership. We paid the full amount due once off - upfront. Son1 lost his tag thus a new tag was bought at Gateway. The Planet employee linked the tag incorrectly to Son2. My husband and I are under tremendous pressure. ...
My black tag membership has expired in April 2013 - but I am still being billed for the months of May and June 2013, and in addition penalties being levied. This is not the first incident that I have had with them. Nobody at the club can sort this out - they keep saying it is a head office issue. ...