In February of this year the Planet Fitness club where I am a member was closed due to fire damage. Members were informed via sms and allowed to use facilities in nearby clubs. We were assured that we would be updated on the status of the club. To date the club is still not open and we have ...
At the beginning of 2012 i decided to join a gym to look after myself. Before doing so i told my wife about it and the one day she bought a magazine and in the magazine there were a prize in from Planet Fitness where you must scratch a block to reveal your price. once scratching it revealled that i ...
Planet Fitness is busy their current loyal clients, I wasnt told when my contract expired but had to enquire and when it did in August 2012, the gym said i was put on a month to month basis with my contact and had to only come in and speak to a consultant to end the contract. I phoned the rosebank ...
My account with planet fitness is a debit order account. They have not debited my account or sent me statements for the last 5 months and I have now become aware of this because my membership has been put in arrears as they have failed to debit my account. I would like to know why I cannot get ...
On 11/12/2012 I informed Planet Fitness (PF) via email of my intent to cancel my contract after the 12 month expire date of 27/01/2013. On 19/12/2012 I forwarded my original email send on 11/12/2012 to PF stating that I have received no response. I received back a generic mail that provided me with ...
I have sent 2 queries via your website and have as usual received NO response. My account was debited with R414-91 this month which is almost double what it supposed to be! ...