I joined Planet Fitness gym last year Nov, a personal trainer was promised to me. To date I still have not had a session with a trainer, and this has made me dispondent and have hardly been to gym. I have made calls etc but nobody has followed up with me. I either want my money back or a proper ...
I have been on the phone with my club the whole morning as well as your head office. Both so useless that no one can direct me to the correct person to speak to. I have been trying for SEVERAL months now to move my Debit order date as our commissions get paid in on a later date. NO ONE at either of ...
Hi there I am quite an avid runner and love the track at the Planet Fitness in Fourways where I gym quite regularly. Could you please advise who I need to speak to, to have the track direction changed every so often? I've spoken to a number of individuals that have obtained injuries from the ...
Not even a month into my new planet fitness contract I find out about momentum multiply and the benefits thereof, I find myself asking the consultant why he failed to mention this and how we correct this efficiently? Before this even gets resolved the consultant resigns and I am left having to ...
I tried to sign up with planet fitness in Jan 2013 in conjunction with vitality, Vusi informed me that the systems were down and they would contact me with my unique vitality number in order to finalize my contract. This he never did, I am a teacher and am very busy in the day so a month passed ...
Joining in Jan 13 we decided to take the Black Tag option. The Gym did not have black tags in stock and they gave us a red tag. It was promised to us that we will have a personal trainer for one session to work out a gym program. We made an appointment but he never showed up. They informed us that ...