I joined the gym on february and they told me that my first debit will go on the end of march including card fee, they debited and I had no problem wit it! The problem is that whenever you go to the gym the machines are always full, especially the tredmill, when u go 2 spinning classes u dnt hv a ...
I send an e-mail to the address in the contract to cancel it. I didn't get any reply and the bill for that month didn't go off, thus I accepted the contract was cancelled. The following month my account was debited. Once again I send a mail and this time I received a reply to go to their website, ...
I have asked to cancel my contract in March and they only gave me feedback in April and send me a settlement fee which i paid the same week. then took a debit order on the end of april after the settlement was paid and then i struggled to get my refund after 3 weeks. now the same thing. took ...
It's been 4 months now since my year contract has expired. I understood that it was on auto-renew, but some how, got cancelled. I've since been interacting with the gym admin staff to get this rectified, so that I can gym without the inconvenience of my tag not working every morning. Every morning ...
Thank you for your response but i am still not satisfied. It is easy to type a few words from your side instead of speaking to the client. You dont care about your clients? NO CLIENT SERVICE!!! The day i went to try and solve the problem a was laughed at by the receptionists. a sign of ...
I signed a contract for R276 per month and on the 3rd of May R495 was taken from my account. I spoke to people in the head office and they said in 14 days the money would be refunded due to error. On the 3rd of June on the next debit order they drew R395 I went again to the head office and spoke to ...