To whom it may concern I emailed One Plan in Feb to make sure the policy is canceled at the end of March, and when I called them in March they claimed they received my email but never canceled the policy, the guy only canceled it late in March. Come end of March I receive an sms stating that R750 ...
I have to take this opportunity to thank Brink Mazibuko. The past week I have been shunted from one department to another hoping to get some information from One Plan. First, I did not send proof of purchase, then I haven't paid my medical aid for December etc etc. I finally got hold of Mr ...
We joined One Plan Health Insurance in Aug '12. The 1st time I tried to use the facility it did not work and I paid for my medical expenses. I called in on Jan 29th '13 and asked for funds to be loaded on our debit card for a GP visit and possible blood tests. After consultation I called back to ...
Oneplan did not action my notification - when I cancelled my policy end of cover being 28 Feb, March double debited me (for March & April premiums) on policies I cancelled and have been waiting for my refund the past 2 weeks, when it was communicated that it would be done in 72 hours. Still ...
Oneplan work with a card - you are suppose to call them and they transferre money on your onecard. Then you have to make the appointment and before you can attend the appointment, they withdrawn the money from your card. At the end, you pay from your pocket because you are tired of struggling and ...
Since I posted the report, One Plan contacted me and have attended to my issue. ...