Good morning Wanted to say thank you to Coleen and her team for sorting out my complaint. It was done in a very satisfactory manner, despite my phoning her and hounding her every day for the past two weeks. i really appreciate all the effort that she put into getting this sorted out. i am now one ...
I am so fed up... my husband passed away last year October. I reported the matter not long after that at your Cape Town Branch. The one policy you advised you cannot pay out as I have not had the policy too long but you will pay out the installments, the second policy was escalated to your board of ...
Applied for a loan on the 9th of Jan 2014, sent through all needed documentation the same day. Requested an update for the application on Monday and Tuesday but have not received one. Not even an email as been sent to me. ...
Last week wednesday i went to request for my policy money and i was told it will take 7 days its more than 7 days but i havent got any response from anyone and I am not sure if i will get my money before friday cause the last time it took 3 days so i can feel something is wrong totaly ...
Iwas at Guguletu sqaure on the 03.01.2014 to do a part withdrawal on my savings policy and was told money will take 3 - 5 working days to reflect on my bank account today is the 14th of Jan and the money is not on my bank account. I called their client service line on monday and was told the ...
My mom passed away and her funeral policy did a payout, and when we enquired about the Life Cover we are getting no answers we are told it is still pending, One call center agent told me we still need to submit the death certificate how can Old Mutual do a pay out for a Funeral Cover and request ...