The broker by the name of Antoinette sold me a savings policy that was going to mature after 5 years and only now when i went to change my payment method the old mutual representative told me about maturity date. Of 10 years. I sent broker the email but she never got back to me ans I have ...
When I got my personal loan I specifically said that my salary gets paid in the 25th of each month. And if the 25th is on a weekend I get paid the monday thereafter (which I specified). Now they keep on trying to deduct money on the 24th. I received an sms just now saying that the debit order was ...
What in heavens name is wrong with old mutual. Enough is enough. Is there someone who can please give me advise on how to make old mutual finance pay for what they are doing. Once again we came to an agreement that they going to deduct my instalments on my salary date... only to receive a sms to ...
I have phoned Old Mutual on the 16th of January 2014 regarding a hospital benefit under a Flexi Care policy that was not paid last year. I was told, after the call centre agent discussed it with an assessor, that I must forward a request to them for re-assessing the claim with my reason why I think ...
I wonder how Old Mutual is able to keep the clients happy when they offer such service. We sent a document through to them on the 13/1/2014 and on the 17/1/2014 we confirmed with their call centre that they have received the docs and will process payment. Lo and behold, as it usually happens with ...
I applied for a loan at riverside nelspruit and debit order is supposed to be going off on the 28th but goes of on the 27th and they never find money.i want this fixed as they always say they corrected the mistake.its me off andbits annoying. ...