I called Old mutual eveymonth since April 2013. I have a life Insurance policy with them which has matured. They have paid me out in May 2013. Since then the have continued to debit my account. I call every month for them to stop and refund me but to date nothing has been done. I want the to refund ...
On de 21st of December 2013 i went to Old Mutual Mamelodi Branch, it was 12h00 de branch was closed already but on the door it says 13h00, Tuesday I went back system was offline that I understand, I went to submitt my claim of investment to be paid out as it already lapsed it was on the 27 December ...
I have two (2) policies with Old Mutual (Educational Plan and Funeral Plan) but I wanted to close the Funeral Plan 69176N118088814. On the first week of Dec 2013 I went to Potchefstroom branch to cancel the policy and stop the debit order because I can't afford to. pay it anymore due to my ...
Hi Dealing with the following employee has been so nice. He is efficient, he went the extra mile for me to find out exactly why certain things were the way they were, calls back with feedback, words cannot explain. I wish he could be duplicated to work in all call centres to be honest with you. ...
Went to the old mutual offices at Maponya Mall, there's only one consultant in client services. Which is totally unacceptable, there were more than 10 people waiting to be assisted by this consultant while other consultants were there with nothing to do. Why is it that the others are not trained to ...
Hello My name is Sindiswa and I worked for Nedbank, my last day was 15/11/2013. Initially my application was delayed because they needed my decree of divorce, which I then submitted on 20/12/2013 & again on the 24th. I kept calling afterwards and was told nothing in particular. When I called on ...