I received a letter in August from old mutual saying my six year savings policy would mature on the 1st November and payout funds would be available from the 10th.and I should fill out the attached form and take it to the nearest branch.i did so and went to the pinetown Durban branch and submitted ...
I sent through a complaint last week about the service we have received on a death claim. I duly got phoned by the complaints manager and got told that it will be sorted out. every day I have had to phone to find out what is happening, because I do not get the call back. I have also sent two ...
I was at Mutual Park on the 02.01.2014 to do a part withdrawal on my savings policy and was told money will take 4 - 5 working days to reflect on my bank account, today is the 5th working day and the money is not on my bank account. I called their client service line this morning and was told the ...
I have tried to apply for consolidation loan with OLD MUTUAL from last year, but they keep on declining me saying affordability which i don't understand what they mean as i always pay all my accounts on time. What affordability do they mean as its 1 of the reason i am applying for the consolidation ...
Good day: my name is Martha Budzwa 0827031695, i had a retirement fund with momentum and when i turned 55 the paid 1/3 to my bank account in October 2013 and the remaining 2/3 is transfered to old mutual so that they can pay me a monthly allowance starting from November 2013 till now i have not ...
My father invested his money into old mutual. he didnt leave a will. i spoke with john wheeler who told me to get a letter of authority from the masters court and that everything would be done fast as we needed some of the money to do my dads memorial service. Now John Wheeler comes back to me so ...