I called to changed the debit order details of my father's life policy as i have authority on the policy. to my surprise Tamara told me the authority letter had been lost on their system and i had to get a new consent to change the details. i told her I had done it before she said it was "done ...
Having lost a family member recently we had to submit a number of death claims to different companies. Having got stuck with no progress with two household name companies in South Africa we called in at the Old Mutual Offices in Hillcrest. From our experience we were not expecting much better. ...
RE: POLICY NO. 14561401 : ESTATE LATE W.E. NTLEBI Please be advised that the above passed away on December 2011. We made a claim together with the deceased's wife on 2012. We only get empty promises from Old Mutual, they are playing hide and seek. Like, in December 2013 they said that the claim is ...
Had roof repaired, paid the company want to inquiry what is needed to claim, then the geyser started leaking, Got a quote, but want Old Mutual to send somebody out, not happy with some of the conditions in the quote. Logged or send email to the Customer Service Centre, only received an ...
I have a saving/investment account with Old Mutual since the year 2009 and now I am trying to withdraw funds from this account. Old Mutual is giving me a run-around and no one is available to assist me. I called them but they couldn't help me because i have to go to the branch - i don't agree with ...
I have had it with this company that is ripping us of our money, my late mother had a policy with Old Mutual and when i went to check what happened to the policy i was told that it is not on the system, that it was removed from the system. What I wanted to know was why was the policy removed ...