I have made a request to do a section 14 transfer, our company is starting its own pension fund. Old Mutual Section 14 Dept. has given me a quote with very high fees, I asked for a breakdown of the fees since it is quite a substantial amount, they quickly responded with a very long explanation of ...
Im still waiting for a reply on what is happening on regards to my pension payout which Old Mutual seems to be very reluctant to pay when i worked hard to make payments even though i didn't get much. I left for the UK and could still use do with getting my money! I never immigrated here as i have a ...
Since September 2013 Old Mutual Finance has been debiting my account on an incorrect date, the date agreed upon is the 20th however I am always debited a few days earlier which results in the debit orders being unpaid and the bank charging me R138 for each debit order that comes back. I have called ...
Good Afternoon, I need to cancel my old mutual investment policy and all I was told was I need to go to the Durban head office. I seriously do not have time to be running around to cancel my investment policy. I work everyday. I was given 4 different numbers to contact and non was helpful. I just ...
My loan account was debited on Friday the 17th when my debit order date is the 20th THIS AFTER I SPOKE TO A CONSULTANT ON FRIDAY MORNING AT 8.05 INFORMING THEM THAT THERE WILL BE NO FUNDS IN THE ACCOUNT TO DEBIT THE ACCOUNT. KINDLY INSURE THAT THIS MATTER IS ADDRESSED WITH THE RELEVANT AGENT. ...
I've called your call centre regarding the status of my claim. The call was answered by Regina, who asked me to hold the line for her. I've been holding for more then 10 minutes. I've sent two email to your company regarding the same query. No reply. Kindly provide me with your managers email ...