About 4 years ago, my husband and I took out Gapcover as we have a standard medical aid. The consultant told us that when ever we are hospitalised, need a Opp or need to see a specialist and the medical aid does not cover the entire procedure the Gapcover will cover the "Gap". Last year ...
I went in to the branch on two occasions about my long term investment, I waited more than half an hour (on a Saturday), I wrote in the complaints book, but still the branch consultants were walking around and in and out of the branch, I enquired if there is only one such consultant that deal with ...
Canceled my insurance (Educational Plan) with Old Mutual almost three weeks ago, Was told I would get my money in 2 to 3 working days. It's almost three weeks and NO FEEDBACK from Old Mutual. WOW!!! What a great customer service!!! ...
I resigned from my co April 12th 2013. Docs for pension fund were sent through May 23rd, I called to find out and a lady explained that she was awaiting approval from our H.R, I then contacted H.R and she was confused, she then called them and was told they waiting for the payment to be despatched ...
Good day, I resigned the 1st week of May, and my employer sent away all my paperwork the following week. I followed up from time to time if my application was received - as Per Old Mutual - nothing, until I received an sms from them stating notification was received - why only then? All paperwork ...
I have been paying Old Mutual Group Scheme for years now and I have not claimed in all this years. My spouse passed away on da 27th of May 2013 I submitted my claim on da 31st and I was sent to do so many affidavits of wich I did and on Monday the 3rd of June my claim was processed but up until ...