I logged a complaint about an event in the Botanical Gardens - sponsored by Old Mutual- but not advertised on the Botanical Gardens. Old Mutual refunded the money and really did everything in the power to make up for the bad experience I had. Thank you! ...
Due to an admin -up by my Old Mutual Brokers assistant, I found myself with 2 investment policies and naturally being double debited in May. Luckily, it was picked up and after some hoop jumping and doc submitting, I got the policy cancelled and the money refunded about 20-odd days later. Now, I ...
I sent email to cancell some of my policy, no reponse. I tried to call, I had to hold the phone for more than 10 minutes. ...
Good day Sir I'm would like to lodge a complain regarding one of your service consultant (Nozipho Myeza) I came to your office early this morning to seek advise regarding my policy cancellations, I was confronted with rudest utterance of another order. Nozipho told me that she cannot help me ...
I am desperate to sort out my finances. Scared of all the out there I went onto Old Mutuals site hoping for some help from a well known and supposedly reliable company. So the first day they ask me to send my company letterhead "to check if they are registered". When I told them my ...
I spoke to Nkosinathi on the 13.06.2013 and I was semi irate because I was waiting for investment money to be transferred to my bank account because I was advise that I will get the money within7 days, however that did not happen. When I spoke to Nkosinathi he promised to do the necessary follow ...