I wish to thank Old Mutual for exceptional service and surprisingly good news. I had an endowment policy which matured recently. Big was my surprise when the amount paid out was R14000 more than expected! In addition, the service I received from Thandi at the Lakeside Mall branch in completing the ...
How is it that a multi billion dollar company can tell a vendor they dont have the capacity to resolve a problem regarding payments owed by them. Old Mutual has been a client of us for the last 5 years plus and i have had to struggle to get payment from the start but as i see a customer is a very ...
Extremely disappointed in your service - Between Pencare, Nedbank and you no one knows what is going on. Loosing my father was very traumatic as is it - but thank you so much for agrivating my trauma even more. The bigger an organisation gets, the more their service levels drop and customers just ...
I took out a funeral policy out with Old Mutual for my mom, but then I found a better offer and called in on the 16 of April 2013 at 9:46am to cancel the policy. The consultant I spoke to (unfortunately I don't have the person's name) told me that it was not finalised yet and has not gone through ...
I have an investment with Old Mutual for about 3years now and i wanted to know how my money has grown, firstly they take a month to respond to your request then when they finally get back to you with your request you find that your investment has not grown but shrunk over the three years!!! i ...
I have a loan account with Old Mutual Finance which i was paying cash/transfer to their account every month, they however went to two of my old bank accounts to try and retrive the payments even though there was no money in the accounts. This has created penalties from both accounts and a negative ...