I took out a loan of R17000 from Old Mutual Finance in 2011 and since then i have been faced with personal tragedies, i had a car accident and incurred huge medical bill which my medical scheme refused to pay and as a result failed to honour my credit agreement. I have been trying to get hold of a ...
My 3 policies lapsed last year when I was on unpaid leave from work and on return the premiums once again are being deducted. Have requested for the cancellation and refund but no one is bothered to come back to me ...
I cancelled an Old Mutual policy I had signed up for a few days prior to 29 May. After going through the process with the call centre consultant, I asked for proof in writing that the policy had been cancelled. I was told that the reference number I received was my proof. I insisted on receiving ...
I have sent a mail with quite a simple question to Old Mutual on 5 June. I got a computer generated mail back with Rev Number. On 10 June I sent a second mail asking why there is no response. Again a computer generated response with Reference number. On 11 June I followed their customer complain ...
I am still waiting for feedback from this company as to when my money will be paid back... they say on hellopeter that they have responded to me but they never did. i call their call centre and nobody knows who the person is who "responded to me" i would like them to call me immediately ...
Mrs Hunt, thanks for your help so far. Would you please provide us with feedback and assist me with my application e mailed to you on Monday. Your response is appreciated. Kind Regards Ursula ...