Dear Old Mutual Complaints Department It has been 1 year that you have been giving me the run around. You have requested an endless amount of documents which I have provided you with, I have followed up a thousand times to which I have spent a large amount of money in calling and emailing to which ...
So I have sent Old Mutual an email regarding the turn around time for my provident fund, I have sent a number of emails to them and non of them have bothered to answer a simple question. Really Guys??? ...
My policy number 6182148 has expired March 2012, i only now claimed from Old Mutual. I went to the office in Bloemfontein on 8 March 2013 Anna filled in the claim and said i will received a payment within 10 days. A month later they called me and said i must make an appointment with a Financial ...
Good day On the 04 April 2013 i called in to cancel my greenlight policy with Old Mututal. I was told that i had to fax a written letter stating the reason i would like to cancel. I did so. I then called in and confirmed that my letter was received and that they would cancel my debit order as well. ...
I have been dealing with a lady by the name of MIRELLA MUNYANGANE with regards to my policy, She had re-calculated a premium for me which i had then told her that the new premium was too high and i cannot afford it. she ignored me and went through with the policy. After sending back and forth ...
I would to thank Kareemah Sulayman from Complaints Assessor for all the trouble she went through in solving our case (previously posted here). she was humble through all and apologetic and understood my frastrations. thank you to Hello Peter too! :) ...