After exhausting requests for quotes and assistance on my policy document without responce, I again contacted the customer services centre via email on 11/06/2013. They quoted me the reference number CCC5723477 in an automated response email, which informed me that my query would be atetended to. I ...
This is the 3rd time old mutual is deducting money before the debit order date and causing my bank account to be a mess with bank charges of R115 a time as they are putting through two different amounts and change the account numbers. firstly changing account number is and this needs to be ...
I have had NUMEROUS of problems with Old Mutual. I have taken out a My Money Plan with them last year and they asked me for my salary date so I said it is the 25th and agreed for the debit order to run on the 25th, all went well for about three months then they started sending sms's a day or two ...
Good day I'm fed up with the rate of service delivery that I get from old mutual staff, I would like for the head manager to contact me and get this issue sorted out urgently asap reason being as I have debit orders for insurance to go through but when I lodge a claim, then url give me the run ...
I've called your call center as was told that you cannot give me the details of Old Mutual brokers/financial advisors. I have investments with you, as well as with Sanlam and Momentum. I need a financial advisor who can advise me accordingly on a holistic level looking at my other investments as ...
On thursday the 20th of june 2013, i went to old mutual to surrender my child's educational plan cause i felt that old mutual is ripping me off and not just only me but most of the people i know are complaining about them, so i went there to surrender my childs educational plan and the lady that ...