On the 21st of June 2013 I went in an old mutual centre to get a quotation on a consolodation before I could accept the offer on paper the old mutual had paid the accounts before I could accept it. I told the lady that I felt it was too much repayment she said its out of her hand all this took ...
I got there @ 9h45 and sat there for an hour before I was served. There was a lot of staff prancing around but when we asked about waiting for so long we were told that there is only one service consultant. When I finally got to that lady she told me that she needed a bank statemt in order to ...
We have been requesting for a call back to change bank details, now my account has been debited before I even got paid, this is pathetic service but if you want to join everyone call you. I want my money back asap or I'm going to cancel this policy...!!! ...
On the 12th of May I sent an email &this is the tracking number GSENQ753700. I didnt not receive any response. I want to surrender both policies. Please respond. Why does it take more than 13 days to respond to emails and what is the tracking number for. ...
I cancelled my retirement policy some few months ago. The premiums were still being deducted even after I have cancelled. I got refunded for the previous months. Unfortunately when I got my payslip today (26.06.2013), I found out that the premiums are still being deducted. When is this thing going ...
I have been struggling to get my pension funds and retirements because there were waiting for a document from myself. I eventually got it after 4 months, submitted to Old Mutual. When I called and enquired, i was told by Fezile Gigi that she will call me back to inform me that was after I was ...