Bad aftersales service VERY VERY BAD!!! Hi there... a friend's brother moved overseas last year and gave me his neotel 24GB dongle to use... it has been working very well up until a few months ago it just stopped working I called the helpline they tried everything to get the thing to connect but it ...
I am extremely annoyed with your appalling service!! In the last 10 days I have swapped 3 broken phones and I still haven't got one that works. This is bad!! I am extremely dissatisfied with the appalling unprofessional service I have received in the last 10 days. I went in to get my broken phone ...
Passing the buck might be and understatement Our company has used Neotel for a couple of years now and the issues have ranged from connectivity, to speed (email and Internet) and lately it is problems with our main (switchboard) number. When our number is phoned, it seems to be ringing on the other ...
Our Neotel service is shocking so we spent a small fortune having a massive aerial installed. Neotel arranged for some clowns to come through and install the aerial. They have installed it in such a way that anyone walking up the stairs will have their shoulder cut. I have phoned and emailed Neotel ...
Thanks - the new unit was delived at 8am this morning as promised. ...
Neotel was running a "special" of R270.00 p/month for Internet (you could apply for this special over telecom) which I did. Not once did they mention anything about a "penalty/cancellation" fee. after my bill was never less than R600.00 per month and our internet NEVER worked I ...