We cancelled our account in Nov last year, then took out a wifi contract. the devices did not work and the client services could not sort out the problem so we returned the goods and the contract has been cancelled.. In Dec, Jan, Feb and now again at the end of March debit orders have continued to ...
This is just ridiculous now. I've cancelled my Neotel subscription in October 2012 and I just found out that my account is being debited every month since then! I've also got a confirmation email from Kgothatso Motlou with regards to the cancellation with reference number 51276997. Please return my ...
I am trying to buy prepaid data, but the price of R0.20 per MB is just ridicules and an absolute rip-off in the industry. As a customer I demand a decent and fair deal!! ...
I bought R200 worth of airtime. Unlike my previous problem I had with loading your airtime, this time its even worse as I am also unable to talk to your call centre. The customer care number which is provided on your airtime voucher: (24 or 080033), does not work either. Your message says the ...
I recently replaced my Telkom line with a Neotel line in the hope that their customer service would be vastly superior. After charging my Neotel phone this morning, I had no service at all and was clearly unable to make calls. I then attempted to contact their call centre but after holding for 21 ...
PLACED AND ORDER AND PAID WITH ALL DOCUMENTS ON WEDNESDAY THE 03 APRIL 2013 SPOKE TO TEBOGO WHO PROMISED ALL IN ORDER AND APPROVED AND WILL RECEIVE MY DEVICE AFTER 48HR WHICH WAS TODAY FRIDAY THE 05 APRIL 2013. WHEN I CALLED HIM TODAY HE DID NOT ANSWER MY CALLS OR EMAIL. THEN WENT THROUGH TO ...