To anyone wanting to apply for Neotel, beware. The application process is simple but from there things become complicated. They do not tell you whether the signal is good or bad, in my case the signal was bad. I upgraded 2 of my Neotel lines which they blocked (take into account these are business ...
I have tried to cancel my account with Neotel about three times in the last few months and after each response, I am asked to put it in writing (again), confirm over the phone, and then in writing again. It doesn't stop. And I am being charged for a service I am no longer using. After emails, phone ...
On the 19th of Dec 2012 my wife took out a NeoFlex Data MIFI contract which included a WIFI router and 3Gig data per month. The device was defective and this was confirmed at the N1 City Store and the device was given back and we confirmed in detail all the issues and process that followed in an ...
This must be the 10th time if not more that i am having problems with my billing. You guys have no system in place whatsoever, i have emailed you guys about my account but still no response. I do not receive a statement and all of a sudden i get an email from your attorneys. If my problem is not ...
We opened a Neotel account for our business with two lines and at the outset chose the option for debit orders. On a monthly basis we receive messages on the Neotel phone as well as emails from their debt collectors advising that our account is in errors. I spend ages calling Neotel, waiting for a ...
I purchased my Neotel wifi package towards mid May 2013. The connectivity with Neotel is so poor that I have now contacted Telkom to install an ADSL line as connecting via Neotel is too fristrating. IF I am able to connect it is so slow that the frustration is not worth it. I have spent over 4 ...