On 06/06/2013, I posted a complaint of Poor Service from Neotel. Promises were made and never kept and feedback or call backs are never done. On 13/06/2013 I finally received a call from Lerato at Neotel. After explaining to her several times of what the problem was, was eventually told that Neotel ...
My company is a growing company with staff working at various locations. I approached Neotel, which presented the Samsung PABX [URL Removed] to me as the solution that will unify my communication requirements via VOIP. They had to implement the solution on 22 May -- we are now almost a month later ...
I am STILL awaiting a response to my e-mail sent to customer services yesterday! I am being charged for the free Neotel to Neotel phone calls during off-peak times - and not even at the peak season rate of 17c per minutes. In some cases I have been charged a whopping 30c per minute! I don't ...
We've had Neotel phones for more than a year now. The prices are unbeatable and the signal overall is good and it is so nice to have a mobile landline anywhere in the area! You can maybe just look at expanding your personnel at the Menlyn Retail Park branch. It takes very long to be helped there. ...
So i upgraded my contract because the phone i had was not under warranty and i had paid R600 for it in the beginning, so i spoke to Benedict at sales and he said that the new phones were mush better, so i took the R199 contract and to my disgust the new phone was more useless than the old one i ...
We (Laeveld Agrochem) have been trying to cancel out Neotel telephone lines for the last year. After numerous phone calls and emails, a year later they are still billing us. ...