I have just found out that the termination charge for my services is R1000.00. This is something I will not accept because 1. I didn't agree to this and I was not aware that I was going to be charged more to cancel a service that started off to be the worst mistake ever. 2. How can the cancellation ...
Hi, I cancelled my account in January 2013 for both my phone and data. Unfortunately Neotel continue to deduct money for my phone even though thephone line has been long disconnected and despite numerous phone calls and emails to request them to cancel the account. ...
I was supposed to have a number active by Thursday last week. All documents have been submitted My suspicion is that after being eagerly helped by Benedict in the initial phase of the order he decided I was no longer worth the time of the day after finding out I was to be a prepaid customer. I have ...
On 21/06/2013, I bought a prepaid data stick (R549.00) & R499.00 data bundle after Avron & Faiz assured me that there is reception in my area. At home I tried to connect & was unable to do so. I called Avron & he told me I can return it and he will refund me. On 22/06/2013, I went ...
We ordered a neotel wimax line and it was installed on the 13th on June. To date it's still not working. I called Neotel technical customer service over 11 times, twice I held on for 15 to 20 minutes just to be told that my account it's still in new (do't even know what that means. Every time I ...
Dealing with this Company is an absolute nightmare - you will be ripped off - every department within this company is incompetent. ...