Im a new MWEB client who took one of your bundled packages. Internet is working. part of the package include webhosting. I need some help with the process. but im just not getting any help. It does not matter how many times I phone, i got through once, spoke to a lady but the end result was ...
I fill out the mweb contract and request 2mb uncapped throttled adsl line at R449... first bill comes through and they have charged me for unthrottled line at R499... after numerous emails back and forth no refund is ever processed nor contact from the accounts department. After 3weeks delay mweb ...
Long story short, Telkom somehow mixed up my telephone line with someone else's. MWEB Temporarily enabled my internet on this wrong line so i can use my internet. Thank you for great service!!! ...
I have reported a billing query on the 15 May regarding the debit order collection. When I called in the call center i was advised that I was charged for an additional 3 G cell phone contract via Cell C in which they corrected and allocated a refund. However I still queried the usage of the card ...
I was double billed to the amount of R 7, 000.00. This was reported to MWEB in November 2012. I have been assured that I will receive a credit on my account for 6 months now and every time I call I am told that this issue has been escalated to management and it will be dealt with as a priority. It ...
I don't know why but my debit order for mweb came off on the 28th this month, yet this month ended on the 30th. I checked my account to make certain it wasn't my mistake but it even states there that the due date is the 30th. My account went into arrears because of this. Are you just greedy for ...