I cancelled my account around the 15th of June and was informed that the cancellation takes a calendar month to process, thus my account would run until the end of July. This is fine, I have no problem with that. I now wanted to change my account from the 2mb uncapped account to a 5gb capped ...
Having faced several previous issues with MWEB's technical incompetence that has caused downtime of my business website, this weeks matter is the final straw. I was contacted by one of my clients to say my website was down. After a few phone calls to MWEB and 20 minutes with a call centre agent I ...
Mweb in Centurion offers fantastic communication services. They are always helpful and friendly. Whenever I needed to get something scanned I have always gone there. They charge only R1.00 per scan and they e-mail it directly to the client. Compared to a number of other places that rip you off when ...
Decided to switch to the Mweb "uncapped" product. It was proposed that I transfer my line to Mweb as well as any queries could then be handled by one provider and no party would be able to point fingers at each other when it comes to solving problems as everything would be held under one ...
My torrents are being heavily throttled (80KBps) on a premium 4meg uncapped package. This is exact;y why I put in the extra cash from my own pocket. I've only used 62GB this month of which a quarter is torrents. I have checked in my router. If I go onto [URL Removed] I get normal speeds. It's only ...
Hi I emailed a cancellation form for the ADSL subscription on 16 April 2013. To date I have had no confirmation that the subscription has been cancelled and I was billed for June 2013. A consultant emailed me telling me that when my account is cancelled I will be credited for June 2013 but I havent ...