AfricaComplaints.com » Telecommunications » Complaint / review: Mweb - No refund forthcoming | #147044

Mweb
No refund forthcoming

I was double billed to the amount of R 7, 000.00. This was reported to MWEB in November 2012.
I have been assured that I will receive a credit on my account for 6 months now and every time I call I am told that this issue has been escalated to management and it will be dealt with as a priority.
It is now June 2013 and still no credit.
Thanks for the shocking service MWEB

From the mouth of MWEB:

The credit request has been requested, it currently in process.
I will revert with the update in the next week.

Kind Regards
Mervin Govender
Client Services Team Manager
17 April 2013 08:04 AM

CLIENT SERVICES - I THINK NOT

Date:

Company: Mweb

Country: South Africa   City: Head Office

Category: Telecommunications

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