Hello, We have cancelled our account a year ago, I have emailed, phoned, but still continue to get sent bills. How do you get someone to take responsibility in a big business? It is just like T______m Regards, Guy Duncan ...
Since MWeb changed their support number to a VOIP Number the service is very poor. I have been struggling to get support as I either can't get through on the VOIP Number (error tone) or it cuts me off during call when discussing the problem. This is not the first time either. What do I do know? ...
I had the iBurst account since 2008 on 13 May 2013 i cancelled my contract with Mweb, i received a form to complete, sign and e-mail back to them. knowing that they will debit my account since i know i made a stop order with them. this morning i receive an sms it read: {{MWEB ACCOUNTS: Due to ...
I HAVE BEEN TRYING TO UPGRADE MY 2MEG LINE WITH A 4MEG LINE, I SPOKE TO VARIOUS PEOPLE AND STILL NO ONE CALLS ME BACK. ALL I WANT IS JUST A LITTLE BIT OF SERVICE BUT IT SEEMS NO ONE CARES. THE LADY I SPOKE TO WAS VERY KIND BUT AFTER SALES SERVICE IS SHOCKING. ALL I WANT IS TO UPGRADE MY INTERNET ...
I applied for the free online trial for the Mweb 4 MB Line. Trying since Sunday to log on the website. Website didn't accepted. Tried again the following day and finally accepted. I then received my login and password. Which I had to activated. After trying for 2 hours it finally worked but ...
I have had an account with Mweb for 13 years. During the last years I have added the charity I work for as a client - so currently we have a few accounts with Mweb. My charity credit card was recently replaced. I emailed the new card details to Mweb. Since then it has been an absolute nightmare to ...