In April i called mweb and requested a package that i can be able to view my camera in my business. The sale consultanted named Branwel assistance me on filling the form. I explain to him why i need the ADSl. He never mention that i am going to be charged the host fee separate, what he offered was ...
We had to fight Telkom for 3 months for an ADSL line. Once installed, we have been fighting Mweb for a month to do the migration. Mweb took over the data side with just a phone call. Amazing. The 30 page document for line migration, has been "lost" three times. Come on Mweb, what is going ...
Since April, I have been trying to get my website hosted with MWEB Hosting. I created a website for my business using WIX, and all I needed was the redirect to my current URL through a hosting service. I subscribed to the uncapped hosting package, and waited... and waited. After many calls, and ...
Since registering two domains with Mweb. I have experienced nothing but issues and no service at all. First over-billed, then couldn't access account. Send a long detailed email on the 26th of June. Auto response received then nothing. A week later I complained on FBook, then access was resolved. ...
I Have upgraded from a 1mb to a 4mb Line but not for a single day I went without complaining about the speed. I regularly get speeds below 1mb after the upgrade. With the Slow speeds my Line was also dead for 4 days. I assume MwebTelkom is not going to reimburse me for this pathetic service? ...
On Friday, June 31st I sent a cancellation form instructing that my account be closed as of the 31st of July requesting that the form be processed immediately so that I could action my notice at Telkom. This was interpreted by your Cancellation Dept as a request to cancel my ADSL line immediately, ...