MWeb invites all and sundry to join their purported advance services, especially the business services. Unfortunately, MWeb has a very weird or crooked perception of what business service requirements ought to be. Take for instance their faxmail purported service. They are under the impression, and ...
Dear mr or mrs Nobody I refer to me previous complaint. Clearly you can only answer without putting your name at the end of the e-mail. This seems to be an automated answering service. You do not indicate anywhere on the AUP what the maximum limit is this according to my knowledge is unlawful and ...
I am beyond furious!!! I have been a loyal customer of MWEB for 11 years! Both my company's my first home and my second home have ADSL with MWEB and email addresses! I asked first for an account split, since I am separated, and a change of ownership to take place - still nothing!!! Might I add the ...
I decided to pay MWEB a monthly fee because i thought their customer service would be great and that they had been in the game for a while so they should know what they are doing... I got that wrong. Firstly, i tried to open an account/buy a product through their online forms... I found out during ...
Great Help Desk. I vote MWeb as the best company in SA. That's why I am still with them after 20 years. MWeb employ people with brain cells, their staff are all technically proficient and able to communicate with dumb customers. Most Help Centres are the other way round: intelligent customers ...
MWEB must be run by the most incompetent people in the world. Why cant you bother to read what a complaint is before calling us and asking what's wrong, then when you tell me what is written compared to what we have explained for the last two years I understand why we still have the same problem. ...