March 28-new data sim purchased on contract. sim left out of purchase box! Went back - sim given -faulty- replaced- not working again- returned-replaced- three and a half months later sim finally on line and working. REFUND request for the 3 months of MTN incompetence. Refund assured with immediate ...
OH my what a mission!! People watch out it is easy to apply to get mweb as your service provider, they advocate that that do it all, all you need is a telephone line - This is true, bingo and it is done. BUT do not try and move to new address - Mweb, says call Telkom, Telkom says call your service ...
I am currently in the process of moving and notified Mweb a month ahead of time with regards to it. They sent me a response two days before the move saying that they have logged the move and will be processing it. Because of this my Telkom line cannot be moved in time and therefore I will be ...
I have been a loyal subscriber with MWeb since almost the start of the company My latest subscription for the last couple of years is a 2 gig UNCAPPED line. Since last week I have been throttled- this was not the agreement that I had with MWEB when I subscribed to you UNCAPPED UNLIMITED line. When ...
My Wife and I use Mweb as our ISP. she recently had a few issues with her bank and had 2 RD debit orders. I tried calling mweb and was advised they can only deal with the account holder. This I understand, but my wife is a pre school teacher and cannot receive or make calls during office hours. She ...
Mweb doesn't want to disclose the limits they have on their uncapped accounts!!! I have been throttled 2 times this month already. Spoke to your technical team leader Byron Phillips. He acknowledged that you will throttle users once they hit 70Gb usage a month. I asked him where this is disclosed ...