Mweb throttling me yet again. 3rd time this month, mweb is abusing this new policy even thought when I first called them they said they would NEVER throttle customers. Family of 4 here, all of us love to play games which usually have big updates. After contacting mweb guy on facebook I was sent the ...
Attempted to do a line transfer for my Telkom adsl to Mweb to take advantage of an adsl offer. i requested a 2mb premium account with Mweb. i received a phone call 2 weeks later from Mweb telling me that my line was only capable of 1mb. i have been paying for a 2 mb line since the account was open ...
I am trying to set up an additional email address and by the way MWEB advertises, you would think they are keen to talk to you once you send an email to [Email Removed] WHY DOES IT TAKE 14 DAYS TO RESPOND AND I HAVE NOW WAITED FOR FOUR DAYS ALREADY? ...
I find myself calling MWeb continuously due to extremely slow ADSL speeds. In this lengthy process, the call gets cut off randomly. I am offered to do continuous speed tests, over and over. I have been trying to set up my e-mail on my Iphone since I've joined MWeb (4 months ago) and till today I ...
I do not understand what is so difficult about sending me the necessary documents to cancel my account. I had called your sales department a long time ago to cancel my adsl service. I was told that cancellation documents would be send to my email address at [Email Removed] I am yet to receive these ...
I have a 2Mb "Premium" Uncapped account from Mweb. I saw "premium" because I see no difference between this and an identical product from another ISP which charges much less. So I decided to cancel my account as I will be moving. Firstly try finding the cancel contact details on ...