AfricaComplaints.com » Telecommunications » Complaint / review: Mweb - Throttled Account | #215226

Mweb
Throttled Account

I have been a loyal subscriber with MWeb since almost the start of the company
My latest subscription for the last couple of years is a 2 gig UNCAPPED line.

Since last week I have been throttled- this was not the agreement that I had with MWEB when I subscribed to you UNCAPPED UNLIMITED line.

When I called over the weekend I was told that I will be throttled for 3-4 days. It has been a week now.

I can hardly open an webpage - because of the speed.
It seem that if one looks at hellopeter you are going to lose lots of customers that is - like me very off at the way you are treating old and existing customers.

Disgusted Custome

Date:

Company: Mweb

Country: South Africa   City: Cape Town

Category: Telecommunications

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