I've been a loyal Mweb customer for over a year now. Earlier this year Mweb send me an Abuse email in which they say I'm not allowed to download huge files. They said they will be throttling me unless I stop. As a result I stopped and regulated my downloads to give everybody a fair internet ...
About 2 weeks ago, my boss was called to ask if he would like to upgrade our uncapped ADSL. He said no thank you, what do we need to upgrade uncapped for? Since then our internet has been so slow. Today I called, and was told its because our usage is too high so our internet has been throttled. ...
I recently joined MWEB on the 1st of October and 5 days later experienced problems with the account I was using. I then proceeded to contact the support desk for support. Needless to say, it's 10 days later and I'm still waiting on some kind of feedback other than internal escalations within MWEB ...
I was forced to work from bed for the past month due to a major surgery.as I work in IT all my work and my income relied on my Internet connection.mweb decided to suddenly throttle me to such a slow speed I was not even able to browse a website.thus means I was not able to perform my job so after ...
Cancelled my service, was then invoiced for the cancelled service, and was then sent a message saying i was going to be listed at the credit bureau for non payment. Called them to find out what was happening, 4 days later no correspondence, so i called them again, 4 calls being hung up on by mweb ...
Whats the latest you ask from our wonderful IS providers? They throttle me for only downloading 106 GB in 30 days, which is absolutely when you are on a uncapped package. Yes I know of the fair usage policy, but how pathetic is it that someone on a 1mb line could actually affect other clients is ...