I moved from Cape Town to Joburg. I closed my account and paid what I owed. I was then told I owe more. I did so. I then get told while applying for a loan to pay for my children's school fees that because of R500 I am blacklisted. My life is ruined. I would gladly have paid but no one took the ...
I've been a subscriber with Mweb since 2010 and for the last couple of months ( - 6 months) I've been struggling with internet connection issues. Each month, I'll have to phone MWeb on an average of 4 to 6 times a month regarding the same issue. Each time they escalate the problem to Telkom and ...
A Tech was going to contact me at 09:30am today as stated yesterday, so at 09:45 i phone mweb to find out why i have not been contacted, i am told there is a backlog probably and that's why i have not been contacted. I had cancelled with 2 clients to receive this call to resolve my dropping ...
I've had a look around and see that I'm not the only person having this problem. See, I took out a 1MB uncapped account last year and have now been throttled for the second time in as many months without any warning or justification. My download speeds rarely exceed 4kb/s during the day and I jump ...
My Facebook status for today: to everybody that has MWEB Uncapped or thinking of getting it... there is NO SUCH THING as uncapped! I am battling to stay online and did a speedtest and my results: Ping 20, Upload 0.02 and download 0.18. After being on the phone for almost 2 hours with first Telkom ...
It's complete BS... Mweb advertises Uncapped ADSL! But the truth is that it almost is! Forget the clever wording... advertise honestly!! The reality is that it's actually not uncapped BUT once you get to a point they'll just slow you down to a crawl so it's now basically capped! No warning just the ...