Recently a Ping'd sales agent contacted me to upgrade my existing dial up (with MWEB) to a 3G option. Long story short, I did not want to divulge what I earn per month. Agent eneterd R2k pm. I received my sms confirming order number. After the promised 10 days - nothing received. I phoned in only ...
We are a company based in Cape Town, connecting to a server also hosted in cape Town. So I asked Mweb on 17th Oct if its possible to route all our traffic directly instead of via Jhb as it is causing unnecessary lag. To make worse we are a Business client and pay them R2000 a month for this ...
Why is it that when you have uncapped 1mb (bit) {2 bits makes 1 byte} mweb fails to give you the download speed that you are paying for? most downloads are given a 110k max download speed, i asume they do this to all customers, and most just do not have the tools to see at what speed the download ...
I have been a subscriber of MWEB since 2012 and since joining I logged calls - 49. Since last Thursday my Internet response dropped dramatically. Speedtest results started at 1.71 and then dropped to .21 and that for 2 MB uncapped!!! Now this happens at least once a month, then suddenly all is ...
Mweb advertised 1 MB uncap line for R199 pm but They throttle it so strictly to an 80gig limit so they are hiding behind an contract to catch customer with there fake advertisements and I have records of data usage to prove it ...
We had a problem yesterday with our Internet breakout. After doing some tests and checks i decided to phone the call centre for help. Spoke to a technician but did not get his name unfortunately but i have to praise you for the service i received from him. He was friendly and very knowledgeable on ...