Not once, but now twice in six weeks we have been throttled by Mweb. We phoned around and found that we are not the only people having this problem. We own a 1MB uncapped account, however we were capped for the first time in 5 years, 6 weeks ago. We were told to cut down on our download speeds if ...
Allthough MWEB listen to my complaint and promised to follow up they two weeks later have not give any feedback ...
Saturday my pc's modem was damaged by the storm. Not sure why because everything was unplugged, anyway bought Billion on Monday pm & connected everything & inserted the disc & called Technical. Despite there been a message that new hardware had been recognised the guy was persistent in ...
The internet service only works for 5 minutes before being interrupted. I have reset the router every time the connection goes down. I have had about 3 hours of internet access the whole day, and this was not the first time this have happened. When a complaint is lodged, Mweb always blames Telkom. ...
Two weeks ago I logged change requests to be done. 1. Upgrade to 2M data speed on Mweb, 2. Have my line rental moved to Mweb. I received an SMS said that the change requests has been done. However, my internet speed did not improve, in fact there are times that I can't even load a internet page. ...
Decided to start my own website and though it was slightly more expensive I wanted to host it under a co.za domain but unlucky for me it became the biggest waste of time. Firstly half of everything on their Cpanel doesn't work nor does any response come from their help team. Got my first mail ...