Mweb has been throttling us constantly for the past two weeks. UNcapped, clearly does not have the same meaning for us as users and them as suppliers. In accordance with their FUP, we have been warned ONCE (usage was approx 450gig), this was last year. This year, no warnings were issued and we have ...
I have uncapped 1Mb/s line at home and I can't even ope google it's been like this for a week now. My ping is 250 and can't do anything online!!! ...
Mweb have become incompetent, my 1mbps UNCAPPED account was being throttled and I was not even using 1 third of what I could get if I left it on 24/7, I would use it after hours when the priority is at its lowest however they still throttled it. I then sent them multiple emails Late August ...
When one applies for services (Broadband) from Mweb its all done telephonically, no paperwork, and the service is instantaneous, meaning the billing starts immediately. However when cancelling the service, one has to give a calender month's notice, plus fill in a cancellation form, plus fax the ...
Mweb is abusing their ability to throttle accounts. My account was throttled for the first 4 days of November, it was then removed on the 5th and I could do what I want but sure enough by 8PM I was throttled again. We pay for a 2mb line meaning we should be getting 200kbps download speed but all we ...
Unfortunately MWEB dropped the ball at their first attempt to attend to my request of a new business account and upgrading of an existing account... but the manner in which Widaad Philander sprang into action to resolve the issue once escalated, was re-assuring and she absolutely saved the day. ...