I migrated from a Home ADSL to a Business ADSL account and was double billed for November. A payment was taken off my account for the Home ADSL account for November. The migration occurred on 11 Oct. ...
It has now been 3 months that i have had endless connectivity problems. From extremely slow speeds to no connection at all. I have had countless empty promises from MWEB' Tech Dept. But feel this is the last straw. For more than 2 weeks i have had little or NO connection. Yet am being Billed for a ...
No one is picking up nor responding to emails. when you have an internet problem it needs to be solved is fast as possible. Right. Right. now why the does all these companies put you on donotreply and automated email response i just dont get it. call no answer. email no answer. ...
I contacted Mweb on 10 October notifying them I am cancelling the service. I received no response from them and had to follow up myself. The CPA clearly states I only have to give 20 business days notice, which means my business with Mweb must conclude on 11 November. I do understand that Mweb ...
MWEB advertise Uncapped so i joined them thought would get better service than Telkom. To my surprise it only went well for two months then i got throttled when i phoned mweb i was told that i download too much. I asked what is the limit and could not be told and was advised to upgrade my line to ...
I phoned Mweb on the 25th October to retrieve my logine details for my website. They said that I must email [Email Removed] I did so that same day with all the information they said they required. I was ignored. I sent another email on the 30th explaining that this information was urgent as we were ...