I joined MWEB on ADSL uncapped 4mbps contract last month. Everything was going smoothly, and I was very happy. All of a sudden, a few days ago, I discovered that my You tube is buffering every two seconds... literally, and I cannot download one thing. Everything came to a virtual standstill, ...
Just moved from 1mbps to 2mpbs on the 1st. My speed is 0.17mbps. Throttled based on last months usage.. They cant tell me what the threshold is and I will only be un throttled month end however I still need to pay. This is the worst service ever. ...
On Oct 12 I phoned the sales desk to upgrade my current adsl pakage. I was told to send an email to confirm it. So I did. Have had no response!!! And this is not the first time, had to use this website to get a response... ...
I migrated from an Mweb Home to an Mweb Business account. I am now being billed for both accounts. I received confirmation from Mweb Business that my Home account will be closed, yet I was billed for both accounts for November. ...
My 1mb uncapped "ALL INCLUSIVE" deal with mweb was meant to expire at the end of this month (October 2013 or end of today). Now what I don't understand is how Mweb can cancel my service before the end of the day??? I basically had no internet on my final day with Mweb (from about 10am and ...
I had an account which i opened with Mweb for wifi service and even though the account was approved i never used and subsequently i decided to cancel the service due to the fact that I could not access it due to problems with my Telkom line. However i have been billed each and every month for a ...