I called Mweb on the 15th November 2013 to move a clients email to an exchange server. All they said was that I needed to send an email to [Email Removed] to move the MX records to the new location. We did that. I called again on the 16th Nov 2013 and spoke to a engineer called David, he told me we ...
I recently bought a data bundle with sim from Mweb, the person helping me (Lorenzo Theunis) was probably the most professional, helpful and friendly person I have ever been assisted by. He answered all my questions promptly and clearly and didn't try sell me other more expensive bundles I wasn't ...
[URL Removed] Speed Test Results It has now been 3 months with Connection Issues and MWEB have not resolved the Matter. Contract is in process of being canceled and still this is the Connection you get. I will be sure to with hold final payment. I suggest that everyone checks that you are Indeed ...
I have a 4 meg uncapped premium account and find that in the morning the speed is 2.9 mbps. In the afternoon its down to 0.6 a trend I have picked up in complaints on this website. This leads me to believe that the offered package is not what it seems and Mweb is not being honest in their dealings. ...
I asked MWEB to downgrade my service to 1GB as from Dec 1 due to me leaving the country on Dec 4. Don't know if that sunk in or whether they are 'willing' to do that. I also requested that both the data and phone line (phone line through mweb from Telkom) is cancelled per Dec 5 as I do not want to ...
On 24 July 2013 we cancelled our subscription with Mweb, giving one month notice. We were informed by the Client services department that have credit on our account which will be refunded to us as soon as we send them our banking details. This we did on the very same day - sending the cancellation ...