On the 18th of November I sent technical support an email asking them to assist me with my mail box, it is full and I cannot log on to it using their site, it tells me the email address does not exist (been using it over 10 years now, I think I know it). So i waited over 48 hours until I emailed ...
Mweb! Period. I have requested that they upgrade my website to their "new and improved" packages but instead my website has been down for the past two weeks now! Gone is my google ranking. Gone is the few people who used my site regularly. I cancelled all my services with them but still ...
We've had no Internet connection (or as Mweb puts it nicely limited connectivity, which actually means no access to email, internet etc) since Thursday 21 November. This has been reported to them. They however blame TELKOM for it. Surely it's Mweb's issue to resolve with Telkom as I hold the ...
Same issue logged every few months regarding degradation of service and then cutoff. Issue gets "fixed" and then recurs a few months later after numerous arguments about the speed available on my line. Now again I have logged the SAME fault and again I have been unable to connect at my ...
So, we have had an issue with our internet for over a year now. My husband logged many, many complaints / tickets over the last year, with little to no luck. So, after his complaint on HelloPeter, Mweb responded politely with a generic answer, saying that an agent called, and our issue is now ...
I pay MWEB R2000 per month for an uncapped line and every now and again there is some kind of problem with either MWEB or Telkom and the one blames the other. The internet has been off since Wednesday morning and I am BEYOND frustrated!!! Apparrantly there is nothing wrong on Telkom's side and ...