I had an uncapped 1MB DSL account with MWEB: In a nutshell, my MWEB account was unavailable from 7 Oct - 8 Nov. Since 8 Nov I had access to a 1GB capped account instead of uncapped. I requested cancellation of my MWEB service and insisted that my service fees from 7 October to date must be refunded ...
Phoned the morning of Wednesday 13 November 2013 to order a new router. Was told that the delivery period is 2 to 5 working days so I placed an order. Today is the fifth working day and router was not delivered. Phone Mweb today the 20 November 2013 and was told that the router might be delivered ...
MWEB have been my ISP since 1997. I recently upgraded my ADSL line and moved management of the service to MWEB from Telkom who have the ADSL line. What I find particularly galling is that I ran my service very satisfactorily for years with Telkom, with no problems whatsoever. I then moved the ...
Ive been a loyal customer for many years to Mweb always defended them when asked why i dont move to cheaper isp's and my reason was ive never had a reason always good services great up time never any problems till now i have a 1mb uncapped account or so my bill at the end of the month says in ...
My so called 4 meg line is constantly dropping to about 0.7 kilobots per second which is making browsing near impossible for me. This issue remains unresolved despite a number of complaints. I am becoming sick and tired of using Mweb's inferior, lower grade products and am begining to think it may ...
I read an email from Aneeqah Salasa as being extremely rude. Quote: Which is why I advised you... If she read her email properly she would have noticed that I did copy billing to downgrade my service. I even received an auto reply from Billing. Why not just forwarding the mail to Billing if she ...