I spoke with Stefan for over one hour on the 22nd October 2013 as I cancelled Afrihost and wanting to move to another ISPs. I was considering to move to a capped account with unshaped download at night with Cybersmart but Stefan somehow convinced me to stay with MWeb for 2mbps uncapped premium ...
Hi, firstly - I am just trying to gel hold of someone to deal with me individually on my line cancellation request. If I use [Email Removed] or [Email Removed] I just keep getting automated responses where I actually need a person to speak to which I think is not an unreasonable request. Secondly, ...
I have been with MWEB for a few years now and i upgraded my account to a 1Mbs account, my line is still through Telkom though. Between the hours of 00:00 and 14:59 my connection speed is 1Mbs but as soon as the time is 15:00 my speed drops dramatically until 00:00, Weekends aren't any better at the ...
I bought a subscription package from Stefan Lategan for R79 for 5 Gig 1 meg data on special that was first 2 months free and 4 months of R79. However he told me it would be exactly the same that Telkom offers and that I will be informed when my 5 gig gap has been reached. This did not happen and ...
Wow .. Adsl down cause of a storm for 4 days .. Try and even get hold of a call agent .. The music even sux .. I can't believe they even bought out my it company .. My service was much bette ...
On Saturday, 16 Nov around 16h00 I tried to reach MWEB to seek assistance with my ADSL connection... Initially I spoke to Telkom whom pointed out there is no fault on the line. I tried 3 times to reach MWEB via 087 700 0777, and each time held on for 10 minutes and could not reach a support person. ...