I called into mweb today 28th November 2013 to query what ever happened with a adsl line transfer to mweb I had requested. Dealt with Michelle Davids over the telephone from the sales department. From the word go I was addressed with such courtesy and eagerness to address the 2 questions I had ...
I was on the line with MWEB for more than an hour to get an ADSL line issue resolved. The issue has not yet been resolved and we are still waiting! ...
Red tape and rules rule drive MWEB, dont expect help, you will only get rules though back at you. A simple password reset, has still not been sucessfully done in 3 days!!! Hartless to companies revenue lost!!! ...
I send an email to MWEB after reading their advertisement on their website about a deal of uncapped without line for R299. I did talk to on of the sales consultants on 2nd of August which was confirmed by email. He promised me that all calls are recorded. During this call he suggested to me to take ...
Since 2013-11-11 18:51:51 my internet feed has been intermittent. Router has been replaced twice, each time with some other faulty unit, so MWEB business ADSL at R2000 per month for 4Mbps still does not work more than three weeks later... I have now switched to Telkom. Not a squeak out MWEB despite ...
Queried account after a soft lock was put onto my account on the 26th October. I have a 2 Gig account which for the last 20 months, an average of less than 2Gigs has been utilized. All of a sudden 5Gigs of data was downloaded on 2 separate connections on the 15th and 16th October. The 16th being a ...